Apple Deployment Program (DEP)

As an Apple Authorised Reseller, you are eligible to market and sell the following products – Mac, iPhone, iPad, iPod, Apple Watch, Apple TV, HomePod and Beats products. An Apple Authorised Reseller can add significant value to their customer by facilitating the enrolment of devices that the customer is purchasing from them into the customer’s Apple School Manager (ASM) or Apple Business Manager (ABM) portal.
In order to do this the reseller needs a DEP Reseller ID. 

How does a Synnex reseller request a device to be enrolled when purchased through Synnex?

Find out

The Device Enrollment Program (DEP) helps businesses easily deploy and configure Apple devices. DEP provides a fast, streamlined way to deploy organization-owned iPad and iPhone devices, Mac computers, and Apple TV purchased directly from Apple or participating Apple Authorized Resellers or carriers. This guide will give you an overview of program features, explain how to enroll, and help you get started.

Device Enrolment Program features

DEP simplifies initial seup by automating mobile device management (MDM) enrollment and supervision of devices during setup, which enables you to configure your organization’s devices without touching them. To further simplify the process, you can skip certain Setup Assistant screens so users can start using their devices right out of the box.

Mandatory and lockable MDM enrollment
All iOS, macOS, and tvOS devices added to DEP will be enrolled automatically in MDM. Automatic enrollment ensures that devices are configured based on your organization’s requirements, and guarantees that all users receive those configurations on their devices. Your users’ devices are also locked in MDM for ongoing management.

Wireless supervision
Supervision provides a higher level of device management for organisation-owned iOS devices. It allows additional restrictions, such as turning off iMessage, AirDrop, or Game Center, and it provides additional device configurations and features, such as web content filtering and Single App Mode. With DEP, supervision is wirelessly enabled on a device as part of the setup process.

School Lifestyle
MacBook Air

Zero-touch configuration for IT
With DEP, large-scale deployments of iPad, iPhone, Mac, and Apple TV are seamless. Once devices have been activated, you can immediately configure account settings, apps, and access to IT services over the air. You don’t need to use staging services or physically access each device to complete the setup.

Streamlined Setup Assistant
DEP also makes it easier for your users to set up their iOS devices, Mac computers, and Apple TV. Using an MDM solution to configure your organisation’s devices, users are guided through the activation process with the built-in Setup Assistant. You can streamline the Setup Assistant even further by specifying that certain screens be skipped.

Manual device enrollment
You can also manually enroll iOS devices and Apple TV in DEP using Apple Configurator, regardless of how you acquired them. With manual device enrollment, a 30-day provisional period begins once a device is activated. During that period, users can remove their devices from enrollment, supervision, and MDM.

Upgrade to Apple School Manager

If your education organization currently uses Apple Deployment Programs like the Device Enrollment Program or Volume Purchase Program, you can upgrade to Apple School Manager. Apple School Manager is a service that lets you buy content, configure automatic device enrollment in your mobile device management (MDM) solution, and create accounts for your students and staff. Apple School Manager is accessible on the web and is designed for technology managers, IT administrators, staff, and instructors.
To upgrade to Apple School Manager,* sign in to using your Apple Deployment Programs Agent account,
then follow the onscreen instructions.

Apple School
Apple Business

Upgrade to Apple Business Manager

If your business organization currently uses the Device Enrollment Program, you can upgrade to Apple Business Manager. If your organization only uses the Volume Purchase Program (VPP), you can enroll in Apple Business Manager and then invite existing VPP Purchasers to your new Apple Business Manager account. Apple Business Manager lets you buy content and configure automatic device enrollment in your mobile device management (MDM) solution. Apple Business Manager is accessible on the web, and is designed for technology managers and IT administrators.
To upgrade to Apple Business Manager,* sign in to using your Apple Deployment Programs Agent account,
then follow the instructions.

Apple School Manager (ASM) for education institutions and Apple Business Manager (ABM) for businesses are deployment programs offered by Apple to help customers automate device deployment, purchase and distribute content, and manage roles in their organization. Apple Authorised Resellers can play an important part in the facilitation of the deployment process by enrolling customer devices into these programs.

In order for customers to enroll devices in Apple School Manager (ASM) or Apple Business Manager (ABM), you may be required to assist with enrolment through the Device Enrolment Program (DEP).

What is the process to register for an DEP ID?
Apple Authorised Resellers can access a guide on ASW

Need help with Apple School Manager?
Access the user guide here

Need help getting started with ABM?
Access the user guide here

Need help with Apple Business Manager?
Access the user guide here