How does a Synnex reseller request a device to be enrolled when purchased through Synnex?

Apple Device Enrollment Program (DEP) through Synnex
Please note: This is a free value added service provided by Synnex.

Getting started as a reseller

1. Sign up with Apple to get your reseller DEP ID. http://depconnect.apple.com/enrollment

2. Click on the “Manage Suppliers” button as below’

3. List Synnex as the reseller DEP Partner by providing Apple with the following:

Synnex DEP ID # 8145630

4. Once this is completed, please send an email to cdep@apple.com with a screen shot of the above completed action to whitelist Synnex to complete authorisation.

Sales process - end user wants to enroll new Apple purchases in DEP

1. End user applies for DEP ID at https://school.apple.com/ if an education organisation or https://business.apple.com/ if any other organisation.

2. Reseller provides its reseller DEP ID to end user.

3. End user adds reseller DEP ID to its reseller provider list in its DEP Account and sends screen shot to reseller.

4. End user orders hardware through reseller and provides its end user DEP ID to reseller.

5. Reseller purchases hardware from Synnex and includes on purchase order both reseller DEP ID and end user DEP ID

6. Synnex enrolls devices once serial numbers are made available (generally 24-48hrs after goods despatch)