Simple. Flexible. Intelligent.

The Freshworks platform offers you everything you need to deliver intuitive and engaging experiences across the board

Keep customers for life

CX and Sales build relationships that span a lifetime by delighting their customers at every touchpoint

Accelerate digital transformation

IT and Operations automate, integrate and customize workflows through a single, unified platform

Extend your experience

Developers create custom application stacks through apps built by our thriving community

  • Designed to deslight the end user
    We help make your customers lives better
  • Fastest time to value
    We deliver the lowest cost of ownership
  • By your side, every step of the way
    Agile, iterative delivery. Industry’s most customer-centric partner
  • Natively-built end-to-end suite
    Emport your CX and Marketing teams seamlessly

Refreshing business software that your teams will love

All of our products are ready to go, easy to use and offer great value to any kind of business.

CUSTOMER SUPPORT SOFTWARE

Freshdesk

Empower your support team to work together and resolve customer issues faster.

CUSTOMER MESSAGING SOFTWARE

Freshdesk

Engage with website visitors and product users for sales and customer success.

CRM SOFTWARE

Freshdesk

Align your sales and marketing teams to create better experiences with an all-in-one CRM.

IT SERVICE MANAGEMENT SOFTWARE

Freshdesk

Streamline your IT service and manage internal requests from your employees.

CALL CENTER SOFTWARE

Freshdesk

Reimagine your cloud-based phone system for businesses of all sizes across 90+ countries.

HUMAN RESOURCE MANAGEMENT SOFTWARE

Freshdesk

Recruit and onboard top talent. Manage all employee data and time off in one place.

Integrate with your existing productivity solutions

Trusted by Australian and New Zealand customers