Sales Support Officer - VIC

Recognised as one of the market leaders in IT distribution, Synnex Australia Pty Ltd are a global billion dollar company that specialises in the distribution of IT components, systems, notebooks, peripherals and consumables. Synnex partners with some of the leading IT brand name products including Lenovo, Epson, Intel and Seagate to name a few.

Due to our continued growth, we are looking to fill a permanent full-time position, working as a Sales Support Officer in our Sales department located in Oakleigh South.


You will be responsible for:

  • Assisting customers via the telephone, ensuring their orders are processed in an accurate and professional manner
  • Inputting orders/invoices into our internal database system
  • Providing customers with up-to-date information, including but not limited to product info, delivery info, account/credit info, special sales/promotions and expected time of arrival
  • Liaising with other departments and interstate branches for issue resolution
  • Maintaining the company's global database

 


The role requires the successful candidate to have:

  • Experience within sales/customer service/administration preferably within an IT-based environment
  • Knowledge of IT hardware and brands would be an advantage
  • Be confident in your administration/customer service ability
  • Have proven capability to achieve set KPIs
  • Have excellent written and verbal communication skills
  • Have exceptional attention to detail;
  • Be a strong team player who enjoys working in a fast paced environment and is able to meet tight deadlines


All prospective applicants must have full working rights to work in Australia.

To submit your application in strict confidence, please contact the HR department at recruitment@au.synnex-grp.com.  Please note only short-listed candidates will be contacted

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