Configuration Technician - VIC

Synnex Australia is a multi-billion-dollar organisation that offers an innovative, fast-growing and advanced business technology environment. We are currently recruiting for employees of high calibre to join our business that are passionate, ambitious and talented.

As the largest IT distribution business in Asia Pacific; Synnex Australia is committed to the development of its entire staff and offers an environment and career-paths that are supportive and progressive.

                                                                                              
About the Role:

Due to the growth of our Configuration Centre, we are seeking talented individuals to join our Management Information Systems department as Configuration Technician located in Oakleigh South, Melbourne.


Reporting to the Management Information Systems Manager and working in a fast paced environment, your main responsibilities will be:

  • Building, testing, and troubleshooting system and storages devices, including applying the latest firmware updates and configuring RAID to requirements.
  • Performing hardware upgrades to PC Desktops, Laptops, and Workstation as per end-user requirements.
  • Deployment of images and configurations across a variety of platforms (Windows, Android, iOS, etc.).
  • Packing/unpacking devices for SOE implementation.
  • Capturing and maintaining asset records such as asset tags, serial numbers, MAC addresses, etc. of devices as per company / client requirements.
  • Timely delivery of asset information to end client
  • Ability to monitor configuration centre workflow / projects to meet SLA.
  • Working with vendors for technical issues and obtain the solution promptly.
  • Managing 3PL warehouse and conduct regular stock taking.
  • Ability to document project requirements and processes
  • Working with MIS team to deliver infrastructure related projects
  • A team player who is willing to contribute to the department goals.
  • Flexible attitude that is prepared to assist other team members.
  • Willing to participate in additional training and demonstrate the methods learnt to other team members.
  • Occasional work on weekends, after hours, and Public Holidays

 

To be successful in this role you will possess:

  • Knowledge and experience with management and deployment products such as Microsoft MDT or SCCM
  • Being passionate about hardware assembly and testing
  • Knowledge of system cloning software, such as Symantec Ghost, Acronis True Image, and any other cloning software
  • Proven skills with PC / server assembly, and office equipment maintenance.
  • Proven skills with imaging and configuration of Servers / PCs / Laptops / Tablets
  • Good understanding of LAN networking such as DNS, DHCP and IP addressing
  • Knowledge and experience in Active Directory management
  • Excellent communication skills
  • Ability to provide professional support and technical customer service
  • Sound professional ethics
  • Willingness to learn new technologies
  • Ability to prioritize and multitask
  • Ability to work under pressure and without supervision

 

The ideal candidate will be a team player with excellent interpersonal skills who is willing to contribute to the department goals and willing to participate in additional training and demonstrate the methods learnt to other team members. This role may also require occasional work on weekends, after hours, and public holidays. 

Successful applicants must have full working rights in Australia to apply.

 

To submit your application in strict confidence, please contact the HR department at recruitment@au.synnex-grp.com.  Please note only short-listed candidates will be contacted.

If this job isn't quite right for you, but you are looking for a new position, please contact the HR department at recruitment@au.synnex-grp.com for a confidential discussion on your career and our opportunities available.

Please note: Synnex Australia does not accept unsolicited agency/third party resumes. Synnex Australia is not responsible for any fees related to unsolicited resumes.

 

 

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