Agile Business Analyst- Ecommerce Team - VIC

Join a fast growing multi-billion-dollar organisation who stays at the forefront of the ever-changing technology landscape through innovation and end-to end ICT solutions. We are currently recruiting someone of high calibre who is passionate, ambitious, and talented to join our team. 

We are offering a fantastic opportunity for a highly motivated individual to join our team as a Agile Business Analyst based in Oakleigh South.

As a leading ICT solutions provider and trusted partner of choice in Australia and New Zealand, we are committed to the development of our staff, offering progressive career paths, and a supportive working environment.


About the role:
Reporting to the Head of Cloud Services and Ecommerce, your main responsibilities will be:

  • Collaborate with project manager and project sponsors to understand/determine project scope and vision.
  • Conduct interviews to gather user requirements via workshops, questionnaires, surveys, meetings, then create workflow, storyboards, use cases, user stories and other methods to document the requirements and pass it on to development team.
  • Create and maintain documents such as FRS/FSD/SRS, BRD, Wireframes/Mock-ups, RTM, Use case diagrams, Change request documents.
  • Research, review, and analyse the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or
    further leveraging these processes.
  • Input to production of test cases to ensure features and functions have been delivered to requirement.
  • Analyse and verify requirements for completeness, consistency,
    comprehensibility, feasibility, and conformity to the overall business model.
  • Drive and challenge business units on their assumptions around how they
    will successfully execute their plans. Distinguish user requests from the
    underlying true needs.
  • Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team and all stakeholders.

About you:
The ideal candidate will be a team player with excellent interpersonal skills, while also possessing the technical knowledge required to successfully undertake the role.

  • Bachelor's Degree in IT or equivalent or;
  • 3 years’ experience as a Business Analyst in Ecommerce
  • Hosting infrastructure, Cloud tech and UX Design knowledge desirable
  • Experience in the requirements gathering, workshop facilitation and guidelines teams on Scrum and Agile principles and practices
  • Extensive Business process knowledge
  • Experience with Jira, Confluence, Viso, Microsoft Office or Google collaboration suite preferred
  • Experience using cases modelling, SQL, Data modelling and wireframing
  • Experience with Client/Server n-tier architecture, MVC, .NET, Cloud computing, licensing and subscription models preferred

Person Specification

  • Be a logical thinker and natural problem solver
  • Have an eye for detail
  • Ability to understand user requirements and assess impact on other operation units
  • Ability to distil information to the target audience 
  • Ability to communicate efficiently and effectively with project managers, sponsors and other stakeholders
  • Flexible attitude that is prepared to assist other team members in delivering timely results


What's in it for you?

  • We encourage and support our team members to grow through a fantastic training platform and support provided to boost your career
  • Hybrid Workplace
  • RDO's available
  • Free On site Parking available
  • Option for novated car leases
  • Employee Assistance Program
  • Fun engaging work environment - Year round events with the opportunity to meet and engage with the team through Christmas parties, trivia nights, virtual cooking classes, fitness challenges, yoga classes, community fundraisers and fun-runs to name a few!


Successful applicants must have full working rights in Australia to apply.

So, if you possess a high level of energy and enthusiasm, then we want to speak to you! This is a fantastic opportunity to work with a market leader in a secure, supportive team and dynamic environment.

If this job isn't quite right for you, but you are looking for a new position, please contact the HR department at for a confidential discussion on your career and our opportunities available.

Apply now for this fantastic opportunity!

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